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About FEMA IS 241.a: Decision Making and Problem Solving
FEMA IS 241.a: Decision Making and Problem Solving Answers has 25 questions. These Questions are given below. Learning is free and so is this page. We recommend studying well and practicing and check the answers in case you get stuck in a doubt.
1. Ethics includes all of the following concepts except:
Respect for others
Legality
Honesty
Fairness
2. The bias in the thinking function is toward:
Integrity
Innovation
Effectiveness
Stability
3. All of the following are at stake in making an ethical decision except:
Your personal reputation
The public’s trust in local government
An effective outcome
Your organization’s reputation
4. Which of the following shows a flexible decision-making approach?
Calling in an outside mediator
Suspending judgment to see the points of view of others
Forcing parties in a conflict to relinquish authority
Sticking to your own dominant decision-making style
5. Step 5, Evaluate the Situation, involves which one of the following sub-steps?
Evaluating alternatives
Delineating problem parameters
Generating alternatives
Monitoring progress
6. In the personality profile you took online, which is one set of functions considered for decision-making style?
Sensing or evaluating
Judging or perceiving
Thinking or feeling
Extraversion or introversion
7. Decision making should begin before an emergency for all of the following reasons except:
To obtain buy-in from stakeholders
Stress factors
To establish line of responsibility
Time pressure
8. People take in information by:
Thinking or feeling
Sensing or intuition
9. If limited time is a factor in decision making, it is preferable to have a/an _________ make the decision.
Individual
Group
10. The third step in the problem-solving model is:
Select an alternative.
Evaluate the situation.
Implement the solution.
Explore alternatives.
11. Which is an attribute of an effective decision maker who seeks pertinent data? They avoid getting bogged down by extraneous facts and figures.
Self-knowledge
Selectivity
Currency
Initiative
12. Criteria for evaluating alternative solutions includes all of the following except:
Efficiency
Prediction
Adequacy
Appropriateness
13. Which of the following pre-disaster decision information would not be included in an Emergency Operations Plan?
Amount of donated goods
Evacuation routes
Locations for mass care shelters
Who is responsible for what (organization)
14. Which is an attribute of an effective decision maker who knows their own abilities, biases, and limitations?
Self-knowledge
Currency
Good judgment
Initiative
15. Which of the following is not an impediment to decision making in a crisis?
Conflicting political agendas
Perceived or real time pressure
An action plan
Lack of information
16. Allowing citizens to shelter in place during a major hurricane creates:
Neither
Solutions
Both
Problems
17. All of the following statements are true about a consensus decision except:
Win/lose techniques such as voting are used to achieve a decision.
Everyone feels that he or she was listened to.
Everyone supports the decision.
Every group member’s view is considered.
18. One cause of ‘groupthink’ is:
Lack of power
Inclusiveness
Pressure toward conformity
Genuine consensus
19. Another name for ethical competency is:
Motivation
Consciousness
Commitment
Skill
20. Which is an attribute of an effective decision-maker who assumes responsibility for beginning the decision-making process and seeing it through? They take an active part in making things better.
Self-knowledge
Selectivity
Currency
Initiative
21. Decision making is best done _______________ an emergency.
A. During
Before
22. Which is an attribute of an effective decision maker whose sound decisions will not always result from merely following procedures? These decision makers must weigh factors particular to the situation
Good judgment
Selectivity
Currency
Initiative
23. The critical first outcome in the problem-solving process is:
A definition of the scope of the issue.
A clearly identified problem statement.
A challenge that embodies an undesirable situation.
A well-analyzed solution.
24. Which is an attribute of an effective decision maker who considers current conditions and takes advantage of opportunities that exist at the time?
Self-knowledge
Currency
Good judgment
Selectivity
25. The intuition function asks which question when making a decision?
‘How does this decision affect those involved?’
‘What are the patterns and possible interpretations?’
‘What are the pros and cons, causes and effects?’
‘What are the facts, costs, and benefits?’
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