What is a Social Media Service Level Agreement (SLA)?
A contract between a service provider and a customer regarding the scope of the in- person or over-the-phone service to be provided
The agreement a company makes to commit to answering social media responses in a specific amount of time
A confidentiality agreement that creates a legal obligation to privacy and compels those who agree to keep any specified information obtained in social media secure
An agreement designed to regulate the relationship between a provider of social media marketing services and a client for those services
Correct AnswerThe agreement a company makes to commit to answering social media responses in a specific amount of time
Explanation:
The agreement a company makes to commit to answering social media responses in a specific amount of time is the answer for What is a Social Media Service Level Agreement (SLA)?Conclusion:
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Digital Marketer with over 15 years of experience. Certified Digital Marketer and Educator by Google, HubSpot, and many other companies. An ex-employee @uber and @zomato
